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Dear Customer,
 
The present communication to kindly inform you about the upcoming Infrastructure Extraordinary Maintenance between February 12th 2021 17:00 UTC and February 14th 2021 22:30 UTC.
During the above timeframe LEONARDO CUSTOMER PORTAL will be unavailable.
In order to prevent and reduce as much as possible any deficiencies in the support to You, please find hereafter some important backup information and contact to be used in case on need:
 
Before the scheduled outage:
Technical Publications:
It is possible and we strongly recommend it to download Technical Publications on your devices, entering the My Publications section – Publication Library
My training:
Enrollment to the course by mean of booking code will be impacted by this event. We therefore suggest to proceed with the application before system maintenance.
 
During the scheduled outage:
AOG Requests:
  • Fleet Operations Centre ITALY
Italy only toll free: 800 160950
phone: +39 0331 664444
e-mail: 24.7fleetoperationscentre.aw@leonardocompany.com  
  • Fleet Operations Centre UK
LOGISTIC NEEDS:
from 10 p.m. to 6 a.m.: +44 (0) 7741 036307 / +44 (0) 7783 153843
e-mail: fleetoperationscentreuk.mbx@leonardocompany.com  
TECHNICAL NEEDS:
from 10 p.m. to 6 a.m.: +44 (0) 7748 760784
e-mail: tqs.fleetoperationscentreuk.mbx@agustawestland.com
  • Fleet Operations Centre USA
USA only toll free: +1 888 248 7822
phone: +1 215 281 1485
e-mail: AWPCFleetOperationsCenter@leonardocompany.us 
 
For any further information or clarification related to Leonardo Customer Portal please refer to leonardo.mbx@leonardocompany.com
 

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